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Coordinated end-to-end application assessment and implementation projects involving Development, Infrastructure, Database, Network and DevOps teams, ensuring alignment between business objectives and technical delivery. Managed project schedules, work plans, milestones, and dependencies across 3-5 concurrent projects using Jira, Trello, Microsoft Project and Excel dashboards. Maintained RAID logs and proactively tracked project risks, assumptions, issues, and dependencies to support successful project execution and timely delivery. Supported resource planning and workload allocation activities by coordinating with technical managers and team leads to ensure resource availability across project phases. Assisted in budget monitoring, cost estimation, financial tracking, and project forecasting to support project governance and decision-making activities. Provided weekly and monthly KPI reports, project dashboards, and executive status updates highlighting project health, risks, milestones and corrective actions. Led project governance activities including project reviews, action tracking, meeting facilitation and follow- up management to maintain stakeholder alignment. Facilitated requirement-gathering sessions and stakeholder workshops to capture business needs and translate them into actionable project deliverables. Prepared project documentation, meeting minutes, status reports, implementation plans and governance materials using Confluence and Microsoft Office.

Managed end-to-end client onboarding and workplace infrastructure projects from initiation through implementation, closure and operational handover. Created and maintained project plans, tracked deliverables, managed schedules, and ensured achievement of critical milestones across multiple client engagements. Coordinated project resources across Infrastructure, Network Administration, System Administration, Facilities, Operations and Support teams to meet project objectives. Managed project budgets, monitored implementation costs and supported financial tracking activities throughout project execution. Conducted stakeholder meetings, requirement workshops, project reviews and governance sessions to ensure effective communication and decision-making. Developed and maintained RAID registers, tracked project issues and drove resolution activities to minimize delivery risks and schedule impacts. Coordinated vendor interactions and third-party service providers involved in internet connectivity, workplace technology, infrastructure procurement and deployment activities. Gathered client requirements related to workplace technology, network connectivity, internet bandwidth, conferencing systems, LAN infrastructure and Microsoft 365 environments. Managed Microsoft 365 onboarding, user provisioning, access management and license coordination to support client operational readiness. Produced senior management presentations, governance reports, KPI dashboards and project status updates highlighting achievements, risks, dependencies and next steps. Ensured successful project closure through documentation management, knowledge transfer, operational readiness reviews and transition to support teams.